At Luca Trend, we strive to ensure your orders are handled with care and delivered promptly to your doorstep.
Order Processing
All orders are processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer, but we will always keep you informed.
Shipping Methods
We use reliable shipping partners to deliver your orders safely and securely worldwide. Once your order has been dispatched, you will receive a confirmation email with tracking details to monitor your shipment.
Shipping Charges
Shipping fees are calculated at checkout based on the destination and the size of your order. These charges are clearly displayed before you complete your purchase.
Address Accuracy
Please ensure that your shipping address is complete and accurate to avoid delivery delays. Luca Trend is not responsible for orders shipped to incorrect or incomplete addresses provided by customers.
Order Tracking
You can track your order status through the tracking link provided in your shipment confirmation email. For any questions about your shipment, feel free to contact our support team.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at [email protected] your order details and photos if applicable. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
For any shipping-related inquiries, please reach out to [email protected].